Oct 312016
 

Recently, my friend Steven Hicks published blog post on complex software. Despite his claims early on in the post, what he’s describing is exactly a documentation problem. Nobody actually takes time to document how to install and configure these services and as a result you never really know how to get these things to ever work together. While it’s comforting to know that he believes complex products are perfectly viable, the issue isn’t that people aren’t making complex products, it’s that the usage guides for the products out there suck.

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 Posted by at 8:00 AM