May 312020

1 of the most iconic components to running software in production are consoles full of graphs and metrics about how that software’s performing. Generally, they’re called “dashboards,” but in my experience you want something that provides the ability to act on the data being shown on the console as opposed to a dashboard which is generally read-only. That action could take the form of filtering or drilling down on the data being shown, or triggering some administrative task. Like with everything else in life, 1 size, or in this case 1 administrative console, doesn’t fit all. If you group the different types of users who have a need for an administrative console, you’ll find they fall into 3 general personas.

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 Posted by at 3:00 PM